There is an issue effecting a small handful of our older Windows Virtuozzo Customers that we are addressing at the minute. If you are effected your service will be offline at this point.
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Author Archives: Martin
New Support System Online
August 17, 2012 – 8:58 am
Switchlink has now switched to the Kayako Support Suite to increase response times and client visibility. If you need to log a ticket with our Support Team, or just have any questions simply email support@switchlink.co.uk. Alternatively, you can access the Support Portal at http://support.switchlink.co.uk Please register with the Support System with the same Email Address [...]
named attack on Client VM’s
August 9, 2012 – 8:27 pm
We have been noticing an increase in named traffic and attacks to our VPS customers. The increase in traffic and attacks to some VM’s are effecting these customers and some neighbouring VM’s. We have killed named on the offending VM’s, and we suggest that our customers secure named a little better.
New Support System Coming Online
August 7, 2012 – 9:51 am
We’re changing the way we handle support to improve customer visibility and customer service. We’re deploying an externally hosted Support System that will allow users to log in and track their support issues. Combines with Self Help, and status updates on this blog, we expect that information will flow more freely to customers and allow [...]
OpenVZ Kernel issue causing Failure due to Load
August 3, 2012 – 12:33 pm
One of our more recent nodes running CentOS 6 is suffering an issue where the load spirals to 5000+ without any resources being under load. It has been diagnosed as a Kernel Issue and we’re working to address the issue as soon as possible.
Free DNS Tools
July 21, 2011 – 9:53 am
We get loads of emails every month asking to check domains, mailservers and the like and we always send people to our sister company DNSTrouble. Suddenly dawned on us that maybe we should actually put a blog post up about DNSTrouble so that people can find the answer to all their DNS questions! DNSTrouble was [...]
Kloxo Hosting Panel CentOS Template available
March 7, 2011 – 11:06 am
We have now released a ready made CentOS 5.5 32Bit OpenVZ Template that has an installation of Kloxo 6.1.3 ready to go, and available in the Control Panel for deployment. So now, using your VPS for web hosting is now even simpler. The initial installation and first login has been completed and the footprint of [...]
Emergency Network Maintenance
February 23, 2011 – 6:37 pm
Dear Customer, As a result of monitoring the changes we made on 15th February’s emergency maintenance window, we need to make some alterations to the configuration to further harden the network. In order to do this, our network will be at risk from 22:00 to 01:00 to update several core routers. It is not anticipated [...]
NetBSD VPS now available
February 22, 2011 – 6:40 pm
Net BSD 5.1 32 and 64Bit ISO’s have now been added to the Xen HVM VPS range.
Lots of new Linux VPS templates available
February 16, 2011 – 11:25 pm
Just a quick post to let you all know that we now have a load of new Linux VPS templates available to deploy on your Virtual Servers. Just head over to our VPS page to checkout more details.
