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Category Archives: FAQ

Quick and Common Questions

The most common question – What is a VPS? In essence a VPS is exactly the same as a dedicated server. The only difference is that multiple VPS servers can run on one single physical machine. There are huge advantages to this including high availability, if a physical machine dies the VPS is instantly moved [...]

Can I run and IRC Server or Proxy

Yes you can run IRC/Proxy on our VPS platform. The VPS is your dedicated server, as long as nothing illegal or infringing on our Terms of Service is run there is no problem.

Are there any hidden charges?

There are no hidden charges. You get exactly what you pay for and if there are any other costs incurred in your service, you will be made fully aware of this before proceeding.

How do I change my server password?

You can change the servers password by logging into the Virtuozzo Power Panel. Go to your servers address: [text]https://SERVERSIP:4643/[/text] Once logged into the power panel click on the “Change Password” button. Change Password -> Change the administrative password. Once updated you will need to log back into the Power Panel to continue using it. The [...]

How do I increase my bandwidth?

All our packages come with a set bandwidth limit (unless stated otherwise) however we can provide any package with whatever requirement you or your company has. Please contact our sales team to dicuss your requirements.

How do I get more IP’s?

If you’d like more IP addresses please contact helpdesk from your account page. The standard charge for IP addresses is £0.50 per IP address however if you require a large number for a legitimate reason we are happy to discuss your requirements.

What software comes with my VPS?

Unless you purchased a service with an application such as FOREX Traders or PLESK, the server usually comes with a standard install which generally has the minimum installed to prevent a “bloated” installation. Windows Installations, do come with IIS pre-installed and ready to go and can be removed if required. If you have any specific [...]

How do I change my Hostname?

Usually, this can be done via the OS, but with Virtuozzo, usually this is reset at the next reboot. In order to change your Hostname, please submit the IP of your VPS and the required Hostname, and this will be set for you within the infrastructure.

How do I connect to my server to administer it?

With a Linux Server, you access the server via SSH. In order to do this you will need an SSH Client, of which we recommend PUTTY, your IP address and your user credentials. Once connected, you will administer your Linux system from the Command Line Interface. With Windows, you use Remote Desktop Connection that comes [...]