Select Currency:
 
Support

Switchlink Virtual Servers

Switchlink officially launch it’s Hosted Sage solutions

Switchlink, for several years has been one of the UK’s fastest growing Virtual Server providers and now, coupled with its manages services team, Switchlink have publically launched their Hosted Sage services.

Unlike their Switchlink Unmanaged solutions, HostedSage.co.uk will specialize in provisioning and manages Private Cloud solutions for Small, Medium and Large enterprises across Europe.

Built on our own private wholly owned infrastructure, HostedSage.co.uk will provide the finest level of support and services on a business to business relationship.

Ubuntu 10.04 Now Available on OpenVZ

We have just added Ubuntu 10.04 onto our OpenVZ Virtualization platform and is now available to order.

Maintenance Window 16th September 2010

Following up on the email sent to our customers, there is a maintenance window @ 00:00 to 02:00 on the 16th of September 2010.

This will effect all Switchlink customer and is Phase one of the upgrades.

If you’re VPS is offline after 02:00, please contact support.

Support Ticket Issues

We have noticed that their has been some issues with our ticket system over the last 4 hours.

Some emails were not getting through to our ticket system, for this we apologise. This was only effected replies to existing tickets, and not new cases.

If you have submitted a response after 3:30PM and received no reply, please resubmit the email.

We apologise for any inconvenience or delays this may have caused to our customers.

Regards,

Switchlink Support

Adding an additional IP on XEN HVM

This article will work on standard server or virtual server installations aswell.

Our XEN HVM Virtual Servers are setup for eth0 to obtain it’s primary IP address via DHCP. This is true of all our Linux configurations.

However, when you have multiple IP addresses on your virtual server, you will need to manually assign the IP address to an interface.

Here are the instructions for Ubuntu

[text]sudo vi /etc/network/interfaces[/text]

Then enter your information in the following format

[text]auto eth0:1
iface eth0:1 inet static
address 192.168.1.60
netmask 255.255.255.0
network x.x.x.x
broadcast x.x.x.x
gateway x.x.x.x[/text]

Networking will then require restarting

[text]sudo /etc/init.d/networking restart[/text]

For Centos, Fedora and other Redhat based systems

Each network interface has it’s own config file, so we need to copy an existing one for the new interface

[text]
cp /etc/sysconfig/network-scripts/ifcfg-eth0  /etc/sysconfig/network-scripts/ifcfg-eth0:1
[/text]

Now we need to edit the file as required

[text]vi /etc/sysconfig/network-scripts/ifcfg-eth0[/text]

And the format should be as below, ensuring the device matches your sub interface number and there is no hardware address listed.

[text]
DEVICE=eth0:0
BOOTPROTO=static
BROADCAST=192.168.1.255
IPADDR=192.168.1.60
NETMASK=255.255.255.0
NETWORK=192.168.1.0
ONBOOT=yes
[/text]

Networking will then require a restart.

[text]/etc/init.d/networking restart[/text]

That should be it! ifconfig should new display your new interface and IP’s

Linux Virtual Server Hosting

Save time. Save money.

Highly scalable and highly available network services from Linux make room for increased volumes without impacting on your contribution margin. With 99.9% guaranteed uptime, Linux virtual hosting can significantly reduce your outgoings and provide a resilient IT infrastructure for your company.

What can Linux virtual hosting do for you?

As more and more critical applications move to the internet, it has become increasingly important to make them accessible to anyone who requires them. Linux virtual server hosting can provide you with highly available network services such as scalable web, cache, mail, ftp, media and VoIP services. By using a clustered system, daemon failures can be appropriately reconfigured so you can get high availability of the applications you require, when and where you need them. Talk to us today about how we can help your business run more efficiently.

Let your hosting grow with your business

As your business continues to flourish, you will require more and more resources. How can you fulfil your required resources without incurring further costs and complications? Linux virtual server hosting has the ability to grow as your business grows.

Having room to grow is priceless. Our self-managed Linux virtual server hosting machines start at just £5.99. Your host hardware will be looked after and you will have basic monitoring and ticketed support throughout. If you feel that you need greater levels of support, talk to us about a fully managed service.

The Linux virtual server hosting mission

Just like our objective, the Linux mission is to provide businesses and individuals with high-performance, good scalability, utter reliability, and serviceability at all times. Here at SwitchLink, we aim to deliver a service that exceeds expectations and makes IT communications in your business as efficient and resilient as possible. If you are interested in Linux virtual server hosting, get in touch with us today.

How to add an RDP firewall rule before enabling a Windows Firewall?

One sticking point of the Microsoft Firewall for Windows Virtual Server users is that you cannot define firewall rules before turning on the firewall, thus disabling your access to the system.

Using the following command at a command prompt will allow add an Remote Desktop rule to the Windows Firewall before enabling it, thus ensuring your continued connectivity.

[text]netsh firewall set portopening protocol=tcp port=3389 name=RDP mode=enable[/text]

I’ve just bought a VPS with PLESK and want to setup my domain. My Registrar is asking me for a Primary and Secondary DNS Server. What are they?

First things first, we have to setup your name servers. To do this, you’ll need a domain, and at least 2 Unique IP Addresses.

When you log into PLESK and add your first domain, it will automatically create some DNS Records on the server. These can be seen by going into the “DNS Settings” for your domain.

There, you will see an “A” Record for ns.domain.com pointing to your IP, and a “NS” Record showing as ns.domain.com. This is half the work done!

Now, you need to create a new “A” Record, for your second Name Server. i.e. ns1.domain.com which will point to your Second IP. Once this is complete, you need to create a new “NS” Record for ns1.domain.com.

Then here you have it, your Primary and Secondary name servers of:

ns.domain.com and ns1.domain.com

You can now give these to your registrar. As the Name Servers are from the same Domain as the Domain you are wanting to change, they may also as you for the IP Addresses.

These Name Servers can now be used for ALL your domains on your new PLESK VPS.

Can I run and IRC Server or Proxy

Yes you can run IRC/Proxy on our VPS platform.

The VPS is your dedicated server, as long as nothing illegal or infringing on our Terms of Service is run there is no problem.

How do I restart Parallels Plesk Panel?

This can be done using the following commands when logged in as root via SSH on the Parallels Plesk Panel (PPP) server:

Parallels Plesk Panel for Linux:

[text]# /etc/rc.d/init.d/psa stopall
# /etc/rc.d/init.d/psa start[/text]